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How to nail Customer Service during the Holidays!

How to nail Customer Service during the Holidays!

During the holiday rush, it can be tempting to only focus on improving conversions and profits. However, it is crucial to also concentrate on delivering exceptional customer service to your clients. Neglecting or providing a sub-par customer experience will not only cost you clients but will also ruin your hard-earned reputation. In this post, we …

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How to tell a Compelling Brand Story

How to tell a Compelling Brand Story

Making sure your brand has a relatable and purpose-driven story is essential in creating a successful business. Storytelling has been adopted by many businesses to capture audience attention, increase brand awareness and cement customer loyalty. Essentially, a brand story establishes how your business is perceived by potential customers, which drives customer loyalty. It should be …

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