• Touch “APPS” then scroll and touch “EMAIL”.
• Enter the email address and password as placed in the CPanel.
• Touch next and follow the ON-SCREEN prompts, and the phone will complete the setup automatically.
• Touch manual setup to manually configure your connection settings.
• Click on “ADD EMAIL ACCOUNT” and select “IMAP“
• Enter your incoming server settings. This should include your Username, Password, IMAP Server, Security Type, Port Number.
• Username: Email Address Configured
• IMAP Server: mail.domainname e.g. mail.sasahost.co.ke
• Incoming Port: 143 AND Security Type : “NONE”.
• Enter the outgoing server settings as specified below.
• Outgoing Server: mail.domainname e.g. mail.sasahost.co.ke
• Outgoing Port: 587
• Security Type: “NONE”Select “Require sign in”, “sync mail”, notify me when an email arrives” and “never delete mail from the server”
• Give your account a name and click on “Done”.

Note: In case you get an optional field anywhere in the process, do not leave it blank especially if the field refers to the username and password.

IMAP with SSL/TLS port numbers

Incoming secure (SSL): 993

Outgoing secure (SSL): 465

Outgoing secure (TLS): 587